The Central Bank of Iraq announced today, Monday, fees on damaged currency due to negligence.
The bank's media director, Haider Ghazi, said in a press interview reviewed by the "News Video Agency," that "requests for replacing damaged currency are accepted directly through banks, where any citizen can visit the bank to deposit the damaged cash amounts."
He explained that "some banks do not accept damaged currency, which has caused issues for citizens, while the Central Bank deals directly with banks and financial institutions, and does not interact with citizens directly."
He added that "the Central Bank decided to open an electronic platform via the Aur platform, allowing citizens to access it and enter all the required information according to the attached video and complete the necessary procedures to subsequently set an appointment for reviewing the relevant party and delivering the damaged currency regardless of the amount."
Regarding the mechanism for replacing damaged currency, he clarified that "there are instructions in this regard, as some cases of damage result from negligence, lack of caution, and failure to take care of the currency, while other cases arise from circumstances beyond the control of citizens, meaning they happen by fate."
He continued: "In cases where the damage is not due to negligence, the currency is replaced without charge; however, if the damage is due to lack of caution or negligence, the bank is not obligated to bear the full costs of the replacement, as a specified percentage is collected according to the adopted instructions."