The Rafidain Bank announced today, Monday, the launch of a new package of banking and financing services to support citizens and the private sector, in line with governmental plans to develop the banking sector and enhance digital transformation.
The bank stated in a statement received by the Video News Agency that the minister's visit to the bank included a meeting with senior staff and an inspection tour that covered customer service, the business branch, the treasury department, and the counting and sorting unit, to review the workflow and the level of services provided to customers.
It added that the package included the launch of electronic loans for employees and retirees whose salaries are deposited at the bank through the Rafidain card, in accordance with the approved guidelines, and the opening of a business branch to provide specialized banking services according to the best global practices.
It continued that the package included the launch of online banking service (OBDX), and the activation of instant notifications via text messages (SMS) for withdrawal and deposit transactions in 96 branches operating under the comprehensive electronic banking system, with the continuation of converting the remaining branches and expanding the scope of services incrementally.
It clarified that these achievements embody the bank's commitment to enhancing customer experience, simplifying procedures, and accelerating transaction completion, thereby promoting financial inclusion, supporting economic activity, and solidifying its leading role in modernizing the banking sector and serving the national economy.